Support
Account Support Teams
Multiple sales and performance team members who are dedicated to your dealership’s success.
Product & Training Experts
Our highly trained sales & support teams are ready to consult with you and your staff to ensure your dealership is set-up and trained to get maximum results. CarNow is heavily focused on keeping your teams dialed on what you need to know!
Live and On-Demand
Lessons
Join our external team for weekly sessions to review the CarNow platform live – or watch recordings when it works for your schedule. Product overview, features, benefits and best practices are shared during these training sessions.
Transparent
Metrics
In-depth reporting dashboards when you need access to your metrics. And account support teams that will review with you as well in ongoing performance metrics.
Our In-Market Support Team is dedicated to your success.
Every dealership has unique needs and goals, so there’s no one-size-fits-all solution for long-term success.
That’s why CarNow stands out. When you partner with us, you get dedicated support, including in-market account managers who visit your dealership regularly to ensure success for everyone using our platform. Plus, you’ll have a Customer Success Manager available whenever your team needs help.
CarNow University
Get the Most Out of CarNow
CarNow University is a collection of videos and other educational resources. We designed the curriculum to take any dealer from novice to expert in a matter of days.
CarNow University covers everything from setting up the software to match a dealership’s branding and workflows to best practices for chat and messaging.
